Privacy policy
How Ondaradar uses order details, audio and technical data.
Data we process
We process the email and details of your order, submitted contact messages, uploaded filenames and audio, microphone excerpts you choose to send, recognition results, payment identifiers and statuses, and technical data needed for security and access. Microphone access requires browser permission and starts when you activate recognition.
Why we use it
We use these data to recognise audio, create and deliver reports, answer requests, process payments and refunds, prevent abuse and maintain service security. The purposes are fulfilling your order or request, legitimate service and security needs, and applicable legal obligations. Optional microphone recording requires your action and browser permission.
Audio and retention
The site deletes its working upload after processing completes or finally fails. If recognised audio is registered for future monitoring, a reference and recognition data may be retained by the recognition system; deletion of the temporary upload does not mean deletion of every reference. Orders, reports, requests and payment records are retained while needed for access, support, disputes and legal obligations. There is no single automatic deletion period for all records. Ask support about a particular record or deletion request.
External services
Payments are processed by Monobank. Hosting, email delivery and recognition services process the data needed to perform their functions. Audio recognition may use the connected recognition catalogue and Shazam. Google Fonts is loaded from Google and receives technical connection data, including your IP address. Providers may process data outside your country; their own policies also apply.
Cookies and access
Cookies remember language or city preferences and protect access to payments and reports. The browser also stores the technical state needed for these functions. Keep report links and access codes private. Do not include private conversations or sensitive information in submitted audio.
Your requests
Contact support to request access, correction, deletion, restriction or to object to processing, as applicable. We may need to verify ownership of an order. Some records must be retained for legal obligations or disputes. You may also complain to the competent data protection authority. This policy describes the service and is not consent to unrelated advertising.